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Wednesday, March 20
 

8:30am

Lightspeed Trainer Prep
Wednesday March 20, 2019 8:30am - 4:30pm
Melody 3

10:00am

Leadership Review (EMPOWER/GSS/BSA/QA)
Wednesday March 20, 2019 10:00am - 11:00am
Rhythm

1:00pm

Training Team Arrival
Wednesday March 20, 2019 1:00pm - 1:00pm
N/A

2:00pm

Trainer Arrival Leadership Meeting
Wednesday March 20, 2019 2:00pm - 4:00pm
Rhythm
 
Thursday, March 21
 

8:00am

12:00pm

4:30pm

Daily Leadership Recap
Thursday March 21, 2019 4:30pm - 5:30pm
Rhythm
 
Friday, March 22
 

8:00am

8:30am

Psychology of Hospitality
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group


Friday March 22, 2019 8:30am - 10:30am
Harmony A

8:30am

Kitchen Zoning

Friday March 22, 2019 8:30am - 12:00pm
In Department

8:30am

ABCs of Housekeeping
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Friday March 22, 2019 8:30am - 12:00pm
Harmony E

8:30am

Welcome Farewell Training Front Office
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Friday March 22, 2019 8:30am - 12:00pm
Harmony D

8:30am

Accounts Receivable
Friday March 22, 2019 8:30am - 12:00pm
Melody 3

10:30am

Bar 101
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group


Friday March 22, 2019 10:30am - 12:00pm
In Department

12:00pm

12:00pm

Room Placement / Style Guide Setup
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Friday March 22, 2019 12:00pm - 1:00pm
Guest Room

1:00pm

Westin F&B Program - Eat Well
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International


Friday March 22, 2019 1:00pm - 3:00pm
Harmony A

1:00pm

Welcome Farewell Training Front Office
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Friday March 22, 2019 1:00pm - 4:30pm
Harmony D

1:00pm

Groups Training
Friday March 22, 2019 1:00pm - 4:30pm
Melody 3

3:00pm

Kitchen Zoning

Friday March 22, 2019 3:00pm - 5:00pm
In Department

3:00pm

IRD Steps of Service & BSA Review
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International


Friday March 22, 2019 3:00pm - Saturday March 23, 2019 4:30pm
Harmony A

4:30pm

Daily Leadership Recap
Friday March 22, 2019 4:30pm - 5:30pm
Rhythm
 
Saturday, March 23
 

8:00am

8:30am

Stayover / Turndown Service Training
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Saturday March 23, 2019 8:30am - 10:00am
Guest Room

8:30am

Beverage Training
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group


Saturday March 23, 2019 8:30am - 12:00pm
In Department

8:30am

Club Lounge Overview & Zoning

Saturday March 23, 2019 8:30am - 12:00pm
In Department

8:30am

Lightspeed Front Office A1
Saturday March 23, 2019 8:30am - 12:00pm
Melody 3

10:00am

Brand Activation Service Role Play
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Saturday March 23, 2019 10:00am - 12:00pm
Harmony E

12:00pm

1:00pm

Kitchen Zoning

Saturday March 23, 2019 1:00pm - 4:00pm
In Department

1:00pm

Beverage Training
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group


Saturday March 23, 2019 1:00pm - 4:30pm
In Department

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Saturday March 23, 2019 1:00pm - 4:30pm
In Department

1:00pm

Lightspeed Front Office B1
Saturday March 23, 2019 1:00pm - 4:30pm
Melody 3

4:30pm

Daily Leadership Recap
Saturday March 23, 2019 4:30pm - 5:30pm
Rhythm
 
Sunday, March 24
 

8:00am

8:30am

Welcome Farewell Training Bell Valet / Property & Rooms Tour
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Sunday March 24, 2019 8:30am - 12:00pm
Harmony D

8:30am

8:30am

Food Show Prep

Sunday March 24, 2019 8:30am - 4:00pm
In Department

12:00pm

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Sunday March 24, 2019 1:00pm - 4:30pm
In Department

1:00pm

Welcome Farewell Training Bell Valet / Property & Rooms Tour
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Sunday March 24, 2019 1:00pm - 4:30pm
Harmony D

1:00pm

4:30pm

Daily Leadership Recap
Sunday March 24, 2019 4:30pm - 5:30pm
Rhythm
 
Monday, March 25
 

7:00am

Housekeeping Leadership 101
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Monday March 25, 2019 7:00am - 7:30am
Harmony E

8:00am

8:30am

Lightspeed Housekeeping
Monday March 25, 2019 8:30am - 12:00pm
Melody 3

9:00am

PS BAR Roles and Responibilities Meeting
Limited Capacity seats available

This is a meeting for the Leaders in Accounting and Event Management to discuss the Roles and Responsibities tasks and who will be assigned primarily from the hotel to execute these in the Billing and Accounts Receivable Process.

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday March 25, 2019 9:00am - 10:00am
Melody 1

10:00am

12:00pm

Ops Trainer Departure
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Monday March 25, 2019 12:00pm - 12:15pm
N/A

12:00pm

12:30pm

PS BAR Overview (STC) Option 1
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday March 25, 2019 12:30pm - 2:00pm
Melody 1

12:45pm

Crib Certif
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Monday March 25, 2019 12:45pm - 1:15pm
In Department

1:00pm

Crib Certification (Housekeeping)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Monday March 25, 2019 1:00pm - 2:00pm
Harmony E

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Monday March 25, 2019 1:00pm - 4:30pm
In Department

1:00pm

Lightspeed Manager Review
Monday March 25, 2019 1:00pm - 4:30pm
Melody 3

2:30pm

IRD Test Meal - Dinner
Monday March 25, 2019 2:30pm - 5:00pm
In Department
  • Job Title IRD

3:00pm

PS BAR XT Global Scanning Training
Limited Capacity seats available

This training will review the PowerPoint deck for setting up a successful scanning process.

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday March 25, 2019 3:00pm - 4:00pm
Melody 1

3:00pm

Crib Certification (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Monday March 25, 2019 3:00pm - 4:30pm
Harmony D

3:00pm

Setup for Test Meals
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International


Monday March 25, 2019 3:00pm - 5:00pm
In Department

4:30pm

Daily Leadership Recap
Monday March 25, 2019 4:30pm - 5:30pm
Rhythm
 
Tuesday, March 26
 

8:00am

8:30am

Front Office Leadership 101
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Tuesday March 26, 2019 8:30am - 12:00pm
Harmony D

8:30am

Loyalty & Empower Training (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Tuesday March 26, 2019 8:30am - 12:00pm
Harmony D

8:30am

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Tuesday March 26, 2019 8:30am - 12:00pm
In Department

8:30am

Lightspeed Front Office A3
Tuesday March 26, 2019 8:30am - 12:00pm
Melody 3

9:00am

PS BAR Overview (STC) Option 2
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Tuesday March 26, 2019 9:00am - 11:00am
Melody 1

9:30am

EVENTS Test Meal - Breakfast Buffet
Houskeeping to attend Breakfast at 9:30

Tuesday March 26, 2019 9:30am - 10:30am
Harmony C

9:30am

9:30am

R&B Test Meal - Breakfast
Bartenders will not be serving, they will attend training behind bar with Ellis Adams.

Tuesday March 26, 2019 9:30am - 11:30am
In Department

11:00am

PS BAR XT Global Scanning Training Option 2
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Tuesday March 26, 2019 11:00am - 12:00pm
Melody 1

11:00am

R&B Test Meal - Lunch
Tuesday March 26, 2019 11:00am - 1:00pm
In Department

12:00pm

1:00pm

PS BAR Credit Class
Limited Capacity seats available

This class is for the Finance Team that will be tracking credit requests in PS BAR and the over ride and research process.

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Tuesday March 26, 2019 1:00pm - 2:00pm
Melody 1

1:00pm

Service Express Station Setup
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Tuesday March 26, 2019 1:00pm - 3:00pm
In Department

1:00pm

Loyalty & Empower Training (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Tuesday March 26, 2019 1:00pm - 4:30pm
Harmony D

1:00pm

Loyalty & Empower Training (Housekeeping & Engineering)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer


Tuesday March 26, 2019 1:00pm - 4:30pm
Harmony E

1:00pm

1:30pm

EVENTS Test Meal - PM Coffee Break
Tuesday March 26, 2019 1:30pm - 3:30pm
Melody Foyer

2:00pm

R&B Test Meal - Dinner
Tuesday March 26, 2019 2:00pm - 4:00pm
In Department

3:00pm

PS BAR Review Go Live Checklist
Limited Capacity seats available

This is a meeting to review the checklist from the MI Client team to verify all tasks have been completed from the Property and the Training team

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Tuesday March 26, 2019 3:00pm - 4:30pm
Melody 1

4:30pm

Daily Leadership Recap
Tuesday March 26, 2019 4:30pm - 5:30pm
Rhythm
 
Wednesday, March 27
 

8:00am

8:30am

8:30am

R&B Test Meal - Breakfast
Wednesday March 27, 2019 8:30am - 10:30am
In Department

8:30am

IRD Test Meal - Breakfast
Wednesday March 27, 2019 8:30am - 11:00am
In Department

8:30am

Lightspeed Front Office A4
Wednesday March 27, 2019 8:30am - 12:00pm
Melody 3

9:30am

Club Training / Staging
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Wednesday March 27, 2019 9:30am - 11:30am
Club Lounge

10:00am

Westin Experience Specialist Training
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Wednesday March 27, 2019 10:00am - 11:00am
Harmony D

10:00am

EVENTS Test Meal - Plated Lunch
Limited Capacity seats available

Housekeeping to attend lunch serve time at 11

Wednesday March 27, 2019 10:00am - 2:00pm
Harmony C

11:00am

R&B Test Meal - Lunch
Wednesday March 27, 2019 11:00am - 1:00pm
In Department

11:30am

IRD Test Meal - Lunch
Wednesday March 27, 2019 11:30am - 2:00pm
In Department

12:00pm

1:00pm

1:00pm

Lightspeed Front Office B4
Wednesday March 27, 2019 1:00pm - 4:30pm
Melody 3

2:00pm

PS BAR Event Bill Format and Daily Bill Review
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Wednesday March 27, 2019 2:00pm - 3:30pm
Melody 1

2:00pm

Club Training / Staging
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Wednesday March 27, 2019 2:00pm - 4:00pm
Club Lounge

2:00pm

R&B Test Meal - Dinner
Wednesday March 27, 2019 2:00pm - 4:00pm
In Department

2:30pm

IRD Test Meal - Dinner
Wednesday March 27, 2019 2:30pm - 5:00pm
In Department
  • Job Title IRD

3:00pm

4:30pm

Daily Leadership Recap
Wednesday March 27, 2019 4:30pm - 5:30pm
Rhythm
 
Thursday, March 28
 

7:00am

Setup for Opening Rally
Thursday March 28, 2019 7:00am - 1:00pm
Harmony Ballroom

8:00am

8:30am

8:30am

R&B Test Meal - Breakfast
Thursday March 28, 2019 8:30am - 10:30am
In Department

8:30am

IRD Test Meal - Breakfast
Thursday March 28, 2019 8:30am - 11:00am
In Department

10:00am

Concierge Training - All Functions
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Thursday March 28, 2019 10:00am - 11:00am
Melody 1

10:00am

EVENTS Test Meal - Buffet Lunch
Thursday March 28, 2019 10:00am - 2:00pm
Melody 3

11:00am

11:00am

R&B Test Meal - Lunch
Thursday March 28, 2019 11:00am - 1:00pm
In Department

11:30am

IRD Test Meal - Lunch
Thursday March 28, 2019 11:30am - 2:00pm
In Department

12:00pm

1:00pm

2:00pm

3:00pm

4:30pm

Daily Leadership Recap
Thursday March 28, 2019 4:30pm - 5:30pm
Rhythm
 
Friday, March 29
 

8:00am

8:30am

GFSA Audit Review

Friday March 29, 2019 8:30am - 11:30am
In Department

8:30am

Front Office Role Play
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Friday March 29, 2019 8:30am - 12:00pm
In Department

8:30am

MARSHA Training
8 Computers are being provided, if you have a Marriott laptop please bring it.

Friday March 29, 2019 8:30am - 4:30pm
Melody 3

8:30am

Prep for Live / MARSHA Balancing
8 Computers are being provided, if you have a Marriott laptop please bring it.

Friday March 29, 2019 8:30am - 4:30pm
Melody 3

9:00am

PS BAR GA Checklist
This class is to review the Accounting checklist and review the daily and weekly tasks.

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Friday March 29, 2019 9:00am - 12:00pm
Melody 1

12:00pm

1:00pm

1:00pm

Front Office Final Setup / Prep for Live
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International


Friday March 29, 2019 1:00pm - 4:30pm
In Department

2:00pm

 
Saturday, March 30
 

8:00am

Opening Day / Live Support
Saturday March 30, 2019 8:00am - 5:00pm
In Department

8:30am

1:00am

XT Global Scanning
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Sunday March 31, 2019 1:00am - 2:00am
Melody 1
 
Sunday, March 31
 

8:30am

1:00pm

3:00pm

1:00am

XT Global Scanning
Limited Capacity seats available

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday April 1, 2019 1:00am - 2:00am
Melody 1
 
Monday, April 1
 

8:30am

8:30am

MARSHA Training
8 Computers are being provided, if you have a Marriott laptop please bring it.

Monday April 1, 2019 8:30am - 4:30pm
Melody 3

9:00am

PS BAR Live Support
Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday April 1, 2019 9:00am - 5:00pm
Melody 1

10:00am

PS BAR Checklist tasks with Finance
Limited Capacity seats available

This is to create some LightSpeed accounts that are checklist items for post conversion for PS BAR

Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Monday April 1, 2019 10:00am - 12:30pm
In Department

10:30am

1:30pm

4:00pm

4:00pm

 
Tuesday, April 2
 

8:00am

8:30am

REX: Supervisor De-Brief
Tuesday April 2, 2019 8:30am - 9:00am
Cadence Boardroom

9:00am

REX: Go Live Support
Tuesday April 2, 2019 9:00am - 2:00pm
Cadence Boardroom

9:00am

PS BAR Live Support
Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Tuesday April 2, 2019 9:00am - 5:00pm
In Department

2:00pm

 
Wednesday, April 3
 

8:00am

8:30am

REX: Go Live Support
Wednesday April 3, 2019 8:30am - 2:00pm
Cadence Boardroom

9:00am

PS BAR Live Support
Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Wednesday April 3, 2019 9:00am - 5:00pm
In Department

2:00pm

 
Thursday, April 4
 

8:00am

8:30am

REX: Go Live Support
Thursday April 4, 2019 8:30am - 2:00pm
Cadence Boardroom

9:00am

CI/TY Training
Thursday April 4, 2019 9:00am - 3:00pm
Melody 3

9:00am

PS BAR Live Support
Speakers
avatar for Deb Perez

Deb Perez

Senior Manager O&T, Marriott International


Thursday April 4, 2019 9:00am - 5:00pm
In Department

2:00pm

 
Friday, April 5
 

9:00am

CI/TY Training
Friday April 5, 2019 9:00am - 3:00pm
Melody 3

1:00pm

REX: Trainer Departure
Friday April 5, 2019 1:00pm - 1:00pm
N/A