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Operations Training [clear filter]
Wednesday, March 20
 

1:00pm

Training Team Arrival
Wednesday March 20, 2019 1:00pm - 1:00pm
N/A
  Operations Training
 
Friday, March 22
 

8:30am

Psychology of Hospitality
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group

Friday March 22, 2019 8:30am - 10:30am
Harmony A
  Operations Training

8:30am

ABCs of Housekeeping
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Friday March 22, 2019 8:30am - 12:00pm
Harmony E
  Operations Training

8:30am

Welcome Farewell Training Front Office
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Friday March 22, 2019 8:30am - 12:00pm
Harmony D
  Operations Training

10:30am

Bar 101
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group

Friday March 22, 2019 10:30am - 12:00pm
In Department
  Operations Training

12:00pm

Room Placement / Style Guide Setup
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Friday March 22, 2019 12:00pm - 1:00pm
Guest Room
  Operations Training

1:00pm

Westin F&B Program - Eat Well
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International

Friday March 22, 2019 1:00pm - 3:00pm
Harmony A
  Operations Training

1:00pm

Welcome Farewell Training Front Office
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Friday March 22, 2019 1:00pm - 4:30pm
Harmony D
  Operations Training

3:00pm

IRD Steps of Service & BSA Review
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International

Friday March 22, 2019 3:00pm - Saturday March 23, 2019 4:30pm
Harmony A
  Operations Training
 
Saturday, March 23
 

8:30am

Stayover / Turndown Service Training
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Saturday March 23, 2019 8:30am - 10:00am
Guest Room
  Operations Training

8:30am

Beverage Training
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group

Saturday March 23, 2019 8:30am - 12:00pm
In Department
  Operations Training

8:30am

Club Lounge Overview & Zoning
Speakers
BC

Bryson Crittenden


Saturday March 23, 2019 8:30am - 12:00pm
In Department
  Operations Training

10:00am

Brand Activation Service Role Play
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Saturday March 23, 2019 10:00am - 12:00pm
Harmony E
  Operations Training

1:00pm

Beverage Training
Speakers
CH

Cassie Hesse

Ellis Adams Group
GK

Gordon Kelley

Ellis Adams Group

Saturday March 23, 2019 1:00pm - 4:30pm
In Department
  Operations Training

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Saturday March 23, 2019 1:00pm - 4:30pm
In Department
  Operations Training
 
Sunday, March 24
 

8:30am

Welcome Farewell Training Bell Valet / Property & Rooms Tour
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Sunday March 24, 2019 8:30am - 12:00pm
Harmony D
  Operations Training

8:30am

Food Show Prep
Speakers
BC

Bryson Crittenden


Sunday March 24, 2019 8:30am - 4:00pm
In Department
  Operations Training

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Sunday March 24, 2019 1:00pm - 4:30pm
In Department
  Operations Training

1:00pm

Welcome Farewell Training Bell Valet / Property & Rooms Tour
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Sunday March 24, 2019 1:00pm - 4:30pm
Harmony D
  Operations Training
 
Monday, March 25
 

7:00am

Housekeeping Leadership 101
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Monday March 25, 2019 7:00am - 7:30am
Harmony E
  Operations Training

12:00pm

Ops Trainer Departure
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Monday March 25, 2019 12:00pm - 12:15pm
N/A
  Operations Training

12:45pm

Crib Certif
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Monday March 25, 2019 12:45pm - 1:15pm
In Department
  Operations Training

1:00pm

Crib Certification (Housekeeping)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Monday March 25, 2019 1:00pm - 2:00pm
Harmony E
  Operations Training

1:00pm

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Monday March 25, 2019 1:00pm - 4:30pm
In Department
  Operations Training

2:30pm

IRD Test Meal - Dinner
Monday March 25, 2019 2:30pm - 5:00pm
In Department
  Operations Training
  • Job Title IRD

3:00pm

Crib Certification (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Monday March 25, 2019 3:00pm - 4:30pm
Harmony D
  Operations Training

3:00pm

Setup for Test Meals
Speakers
avatar for Justin Morgan

Justin Morgan

Manager, Openings – Operations, Brand & Systems Delivery, Marriott International

Monday March 25, 2019 3:00pm - 5:00pm
In Department
  Operations Training
 
Tuesday, March 26
 

8:30am

Front Office Leadership 101
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Tuesday March 26, 2019 8:30am - 12:00pm
Harmony D
  Operations Training

8:30am

Loyalty & Empower Training (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Tuesday March 26, 2019 8:30am - 12:00pm
Harmony D
  Operations Training

8:30am

Room Readiness / Room Inspections
Speakers
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Tuesday March 26, 2019 8:30am - 12:00pm
In Department
  Operations Training

9:30am

EVENTS Test Meal - Breakfast Buffet
Houskeeping to attend Breakfast at 9:30
Tuesday March 26, 2019 9:30am - 10:30am
Harmony C
  Operations Training

9:30am

EVENTS Test Meal - AM Coffee Break
Tuesday March 26, 2019 9:30am - 11:30am
Melody Foyer
  Operations Training

9:30am

R&B Test Meal - Breakfast
Bartenders will not be serving, they will attend training behind bar with Ellis Adams.
Tuesday March 26, 2019 9:30am - 11:30am
In Department
  Operations Training

11:00am

R&B Test Meal - Lunch
Tuesday March 26, 2019 11:00am - 1:00pm
In Department
  Operations Training

1:00pm

Service Express Station Setup
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Tuesday March 26, 2019 1:00pm - 3:00pm
In Department
  Operations Training

1:00pm

Loyalty & Empower Training (Front Office)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Tuesday March 26, 2019 1:00pm - 4:30pm
Harmony D
  Operations Training

1:00pm

Loyalty & Empower Training (Housekeeping & Engineering)
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International
avatar for Kareem Levestone

Kareem Levestone

Operations Trainer Housekeeping

Tuesday March 26, 2019 1:00pm - 4:30pm
Harmony E
  Operations Training

1:30pm

EVENTS Test Meal - PM Coffee Break
Tuesday March 26, 2019 1:30pm - 3:30pm
Melody Foyer
  Operations Training

2:00pm

R&B Test Meal - Dinner
Tuesday March 26, 2019 2:00pm - 4:00pm
In Department
  Operations Training
 
Wednesday, March 27
 

8:30am

R&B Test Meal - Breakfast
Wednesday March 27, 2019 8:30am - 10:30am
In Department
  Operations Training

8:30am

IRD Test Meal - Breakfast
Wednesday March 27, 2019 8:30am - 11:00am
In Department
  Operations Training

9:30am

Club Training / Staging
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Wednesday March 27, 2019 9:30am - 11:30am
Club Lounge
  Operations Training

10:00am

Westin Experience Specialist Training
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Wednesday March 27, 2019 10:00am - 11:00am
Harmony D
  Operations Training

10:00am

EVENTS Test Meal - Plated Lunch
Limited Capacity seats available
Housekeeping to attend lunch serve time at 11
Wednesday March 27, 2019 10:00am - 2:00pm
Harmony C
  Operations Training

11:00am

R&B Test Meal - Lunch
Wednesday March 27, 2019 11:00am - 1:00pm
In Department
  Operations Training

11:30am

IRD Test Meal - Lunch
Wednesday March 27, 2019 11:30am - 2:00pm
In Department
  Operations Training

2:00pm

Club Training / Staging
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Wednesday March 27, 2019 2:00pm - 4:00pm
Club Lounge
  Operations Training

2:00pm

R&B Test Meal - Dinner
Wednesday March 27, 2019 2:00pm - 4:00pm
In Department
  Operations Training

2:30pm

IRD Test Meal - Dinner
Wednesday March 27, 2019 2:30pm - 5:00pm
In Department
  Operations Training
  • Job Title IRD
 
Thursday, March 28
 

8:30am

R&B Test Meal - Breakfast
Thursday March 28, 2019 8:30am - 10:30am
In Department
  Operations Training

8:30am

IRD Test Meal - Breakfast
Thursday March 28, 2019 8:30am - 11:00am
In Department
  Operations Training

10:00am

Concierge Training - All Functions
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Thursday March 28, 2019 10:00am - 11:00am
Melody 1
  Operations Training

10:00am

EVENTS Test Meal - Buffet Lunch
Thursday March 28, 2019 10:00am - 2:00pm
Melody 3
  Operations Training

11:00am

R&B Test Meal - Lunch
Thursday March 28, 2019 11:00am - 1:00pm
In Department
  Operations Training

11:30am

IRD Test Meal - Lunch
Thursday March 28, 2019 11:30am - 2:00pm
In Department
  Operations Training
 
Friday, March 29
 

1:00pm

Front Office Final Setup / Prep for Live
Speakers
MD

Michael Degori

Manager - Operations Delivery, Brand Activation, Marriott International

Friday March 29, 2019 1:00pm - 4:30pm
In Department
  Operations Training
 
Sunday, March 31
 

1:00pm

Ops Trainer Departure
Sunday March 31, 2019 1:00pm - 1:00pm
N/A
  Operations Training